Michael gave me an intriguing answer when I asked him about his company’s level of customer service: Early versions of SyncBack quickly proved that there was a big gap to be filled, and a hungry market out there, and the rest is history, as they say!” 100% Customer Satisfactionįew companies can boast a customer satisfaction rate of 100%, but 2BrightSparks do just that. But there was nothing that fell between the two – a powerful piece of backup software that would be equally at home in someone’s home or office, that would suit everyone’s needs. And for the bigger companies with complex needs, there were plenty of large-scale enterprise solutions. Back then there were plenty of basic backup and synchronization software tools, many of which were little more than basic solutions to very specific problems. “Like many of the best software companies, our product came into existence in response to a much-needed gap in the market. He wanted to create something that was suitable for everyone, whether they were individuals, small businesses, or large corporations.
Michael developed his software after observing a gap in the market for a comprehensive backup and sync solution. Michael John Leaver, the man behind the company and its software, was happy to be interviewed so that I could learn more about the company and share my findings here.
This software has proved an essential tool for businesses, both small and large.
2BrightSparks is the company responsible for SyncBack, a powerful software designed to backup and sync files and data.
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